Refund policy

Thank you for shopping with AAARAM. We are dedicated to delivering premium, high-performance ergonomic solutions to enhance your comfort and productivity. Because ergonomic products involve precise manufacturing standards and complex logistics, we maintain a straightforward Return and Refund Policy. Once you receive your order, to make any claims for refund/ replacement, send an email strictly within the 24-hour delivery window to our official support desk: contact.aaaram@gmail.com
- Include your full name, order number, and a detailed summary explaining the claim. Attach high-resolution photographs or a clear video showing the product condition, the specific issue, and the outer shipping box with the carrier label visible.
- Review Timeline: Upon receipt of your email, our Quality Assurance team will review the documentation and provide a formal response and instructions within 2 to 3 business days and would guide you with the next steps.